Full-Service Billing

  • Post all client charges, payments, demographics, and adjustments of insurance claims & self-pay.
  • Electronic/paper claim submissions to primary and secondary commercial payers including Medicare, Medicaid, BC/BS and all Envoy commercial carriers.
  • Resolve all patient & insurance billing inquiries.
  • Handle insurance appeals, denials & complaints
  • Generate standard month-end management reports.
  • Assume all costs associated with performing the responsibilities such as paper, postage, telephone, labor, etc…
  • Deposit of payments into clients account if requested.
  • Provide telephone and written follow-up to "slow payment" patients and insurers, including research & resubmission of denials.
  • Notify client of any patient or insurance refunds.
  • Place accounts into collections per client request.


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